Dissent

topic posted Fri, August 6, 2004 - 1:39 AM by  Unsubscribed
the fall of many-to-many communication online, or whatever you may call it.

six months or so ago i had an assignment in a class on negotiation strategies that had to be completed with "strangers" online. A basic level of trust seemed apparent, as the three other participants were from three other schools around the country, with the same basic instructions, to play out one of four different roles, expand the pie, and max your share. use email, chat, IM, forum, as you wish...

Of course it was going to be fun/interesting..but I started out pretty worried that it was going to be difficult to complete this in the time limit (2 hrs) with adequate satisfaction (perhaps my expectations are too high). But I prepared a good plan to help everyone get through the project smoothly, and was fully confident by the time our meeting began.

but it was one of the most chaotic, confusing, frustrating communication experiences I have ever had. I mean, who the hell WERE these people?!

is anyone with me on this sort of thing? i'm content to burst my own bubble only.
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  • Re: Dissent

    Fri, August 6, 2004 - 6:50 PM
    As Brian Eno explained pretty well at his Long Now Foundation lecture, the long-term trend in human contact tends to be toward cooperation, rather than competition. Often in our evolution, I think there would have been little to compete about had we not first cooperated. It is as much in normal human nature to want to develop new resources and commodities as it is to acquire existing ones. By whatever medium people communicate, their collective outlooks can be assumed to default to trust at some point. Once you and several other people have come to preceive possible benefits from working with each other in some way, most people will be smarter than to kill the golden goose.
    (Of course, there will always be exceptions).

    In the US military, great emphasis used to be placed on group cohesion as a determiner of task success. This model is now out of fashion. It has been more and more realized that people will tend to like each other if they are allowed to do their job and to let others do theirs toward a common goal, quite a bit more than the opposite order of contingency. In fact, people becoming too familiar with each other can interfere with their task performance in heirarchical systems.
    Peers may become reluctant to keep secrets from each other and may withhold potentially unfavorable information about their close associates from a mutual superior. Just as it is often harder to shoot an enemy soldier when you have heard their name, there may be a temptation to throw one's self on a grenade in order to save someone else, even if you know how to repair the radio and they don't (bad decision).

    One thing I absolutely LOVE about the internet is that is allows for maximum task-focus and can be used to minimize extraneous personal information, but that it can also be used in a much more personal way if appropriate. That, and it is fast, yet mostly non-volatile in effect; one can either interact rapidly or contemplate responses at some length.

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